"Jason Spears" (shadestalker)
01/25/2019 at 14:46 • Filed to: Dealership with it
0
7|
"Jason Spears" (shadestalker)
01/25/2019 at 14:46 • Filed to: Dealership with it | 0
| 7 |
For an oil change and power steering recall that apparently consisted of flashing firmware to two controllers and was really really really difficult...?
7:45am appointment, for which I was on time. I can’t wait for the satisfaction survey.
KingT- 60% of the time, it works every time
> Jason Spears
01/25/2019 at 14:53 |
|
At least you will get a service discount for next time which you can use at the very same dealership!
GoodIdeaAtTheTime
> Jason Spears
01/25/2019 at 15:08 |
|
What kind of car? I did a direct adaptive steering recall on an Infiniti that went sideways (weird low voltage detected) that took down the system and took me 3 days to straighten out... though after 1 hour I had them in a loaner and on their way. 6 hours? I would be livid. But that is me.
Tekamul
> Jason Spears
01/25/2019 at 15:31 |
|
My last oil change on my Toyota, at a Toyota dealer, was a hair over 2 hours. I asked what took so long, they said they got slammed with work. 1) There was nobody there until after I got there, 2) I HAD AN APPOINTMENT.
Good help is hard to find
Ram_Riot_6
> Jason Spears
01/25/2019 at 15:33 |
|
That’s bad. No loaners available? I put my car in the shop this week for an oil change and to get a lock switched out. Had a loaner immediately when I arrived for a job that was supposed to take less than 3 hrs but turned into 3 days due to part availability.
Keith
> Jason Spears
01/25/2019 at 17:12 |
|
Lol now try being the tech. It happens. Not the techs fault.
|
Jason Spears
> Ram_Riot_6
01/25/2019 at 18:54 |
|
Sounded like they had one, but someone had it out and hadn’t returned it.
|
Jason Spears
> GoodIdeaAtTheTime
01/25/2019 at 18:58 |
|
2008 Mariner. I was told it involved updating both the power steering unit and the instrument cluster, and something about something “not acting right” during the update process. I don’t know, I tune out when you start to justify your technology problems with anthropomorphism.